Support
Need help? We're a small team and we read every email.
Contact us
info@macroline.app — usually a reply within one business day. Use this address for support, press, security, and legal inquiries; we'll route internally.
FAQ
How do I cancel my Pro subscription?
If you signed up via the iOS app, manage your subscription in Settings → Apple ID → Subscriptions on your phone. If you signed up on the web, log in at macroline.app and visit Settings → Subscription.
How do I connect Macroline to Claude?
See the full step-by-step at /connect-claude. Short version: in Claude → Settings → Connectors → Add custom connector → paste https://api.macroline.app/mcp and sign in with your Macroline email + password.
How accurate is the AI describe-meal feature?
It's reliable for common meals (sandwiches, bowls, named dishes) and named restaurant items. For ambiguous descriptions you'll see a confirmation screen with quantity sliders before anything is logged. We always show a confidence badge on each parsed item.
Where does my food data come from?
USDA FoodData Central, OpenFoodFacts (barcoded products), and official chain restaurant nutrition pages. When a food is missing, our research agent fetches the official source and caches it. Every food row carries a source URL you can tap to verify.
Can I export my data?
Yes — Pro users can export their full diary as CSV from Settings → Export. Free users can request a JSON export by emailing support.
How do I delete my account?
Email info@macroline.app with subject "Delete my data" from your account email. Your account, diary, and subscription records are deleted within 30 days.